Excellence
Our quality policy
We are committed to meeting EuRA Global Quality Seal, ISO 9001:2015 and ISO 27001:2013, and continuously improving our quality management systems. Member of the Worldwide ERC and EuRA (European Relocation Association) networks, Executive Relocations is also a founding member of GIN – Global Immigration Network – a network facilitating access to high-level expertise in immigration formalities in the world.
Our commitments
The achievement of our objectives is monitored through performance indicators.
- Acknowledge your orders and requests within optimal time frames;
- Stay within budget;
- Reduce the number of moving related claims annually that are directly reflected in delivery of a non-compliant service;
- Continually develop our team members’ skills;
- Retain our operational teams, particularly by ensuring their well-being at work;
- Make certain that our operational teams are educated on your relocation policy and your specific requirements
- Periodically assess your service satisfaction and that of your transferees entrusted to us;
- Be closer to your needs in order to commit ourselves into a long term tailored partnership;
- Regularly assess our consultants and partners to ensure the highest level of service.
- Increase the qualification of the requests to only provide high value added services.
Our values
From the start, Executive Relocations has been loyal to own fundamental values,
and has become a leader in the mobility industry.
- Communication
Listenning to, understanding and providing solutions - Performance
Garantee the best service through our quality policy - Competitiveness
Maintain attractive costs with high quality services
- Flexibility
Being able to adapt to every challenge in order to find the right solution - Innovation
Continually searching for new solutions and directing the future together - Corporate social responsibility
Defend labour laws, reduce our carbon footprint and promote corporate wellness
